Many thanks to AT&T for leaving me on hold for twenty minutes only to get a recorded message that the offices were now closed. Thank you AT&T!! You made my day!
After thought: I wonder if its because I kept saying "f*** you" over and over during the voice automated session.
When I have to call customer service for UPS because they destroy our packages, I say" Customer service NOW!". And I get connected to a person right away. Go figure.
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